Information Security Analyst II
2 weeks ago
Job Summary:
The Cybercrime Customer Protection Analyst will play a pivotal role on the Cybercrime Customer Protection team to protect TD customers from digital threats. The analyst will provide research, evaluation, assessment, operational, reporting, and/or analytical support on Technology Controls/Information Security related programs and initiatives.
Key Responsibilities:
- Supports the Cybercrime Customer Protection team to build and mature capabilities to mitigate digital threats to our customers.
- Duties will include mitigating phishing, smishing, and vishing threats targeting TD customers.
- Taking on a leadership role within the team to ensure operational effectiveness and identify process improvement opportunities.
- Identifying new methods to detect, inspect, research, and mitigate phishing threats.
- Enhancing executive level metrics and reporting.
- Building out process documentation.
- Vendor management to ensure service quality.
- Special projects or initiatives.
Requirements:
- Provides enterprise-wide subject matter expertise on cyber security and/or fraud.
- Identifies opportunities for process improvements and creates gap analysis reports.
- Responds to Security Incidents, provides guidance, research, and root cause analysis and develops remediation plans.
- Participates and provides advice/guidance on special projects and takes initiative to identify new opportunities to drive positive change.
- Analysis and contribution of enterprise-level metrics and reporting.
- Prioritizes and manages own workload in order to deliver quality results and meet timelines under guidance of management.
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