Customer Experience Associate

6 days ago


Calgary, Alberta, Canada Scotiabank Full time
About the Role

We are seeking a Customer Experience Associate to join our team at Scotiabank. As a key member of our Canadian Banking Branch network, you will be responsible for providing exceptional service to our customers, helping them achieve their financial goals, and building strong relationships with them.

Key Responsibilities
  • Take a proactive approach to understanding our customers' needs and providing personalized solutions
  • Process day-to-day transactions and identify opportunities to upsell and cross-sell products and services
  • Nurture long-term relationships with customers and contribute to the Branch's targets
  • Stay up-to-date with Scotiabank's products and services and share knowledge with customers to help them manage their banking needs
Requirements
  • Proven customer service skills and experience in a sales environment
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong communication and interpersonal skills
  • Ability to work a flexible schedule and be available to work evenings and weekends
What We Offer
  • A competitive compensation and benefits package
  • Opportunities for professional development and career growth
  • A collaborative and inclusive work environment
  • The chance to make a difference in our customers' lives and contribute to the success of Scotiabank


  • Calgary, Alberta, Canada Scotiabank Full time

    Customer Experience Associate role requires building strong relationships, delivering excellent service, and uncovering customers' needs in a fast-paced banking environment. As a Customer Experience Associate, you will be the face of our branches, connecting with customers in a relatable way and providing exceptional service throughout their journey. Your...


  • Calgary, Alberta, Canada Scotiabank Full time

    Customer Experience Associate role requires building strong relationships, delivering excellent service, and uncovering customer needs to drive sales and growth. About the Role As a Customer Experience Associate, you will be the face of our branches, connecting with customers in a relatable way and providing exceptional service throughout their journey....


  • Calgary, Alberta, Canada Scotiabank Full time

    Customer Experience Associate role requires building strong relationships, delivering excellent service, and uncovering customers' needs in a fast-paced banking environment. As a Customer Experience Associate, you will be the face of our branches, connecting with customers in a relatable way and providing exceptional service throughout their journey. Your...


  • Calgary, Alberta, Canada HGS Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through inbound calls, emails, and other communication channels.Your ImpactAs a Customer Experience Associate,...


  • Calgary, Alberta, Canada HGS Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through inbound calls, emails, and other communication channels.Your ImpactAs a Customer Experience Associate,...


  • Calgary, Alberta, Canada Scotiabank Full time

    About the RoleWe are seeking a Customer Experience Associate to join our team at Scotiabank. As a key member of our Canadian Banking Branch network, you will be responsible for providing exceptional service to our customers, helping them achieve their financial goals, and building strong relationships with them.Key ResponsibilitiesTake a proactive approach...


  • Calgary, Alberta, Canada Scotiabank Full time

    About the RoleWe are seeking a Customer Experience Associate to join our team at Scotiabank. As a key member of our Canadian Banking Branch network, you will be responsible for providing exceptional service to our customers, helping them achieve their financial goals, and building strong relationships with them.Key ResponsibilitiesTake a proactive approach...


  • Calgary, Alberta, Canada Scotiabank Full time

    About the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, delivering exceptional service to our customers and helping them achieve their financial goals.Our ideal candidate is a people-centric individual who can connect with customers in a relatable way, taking a proactive approach to discovering their needs and...


  • Calgary, Alberta, Canada Scotiabank Full time

    About the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, delivering exceptional service to our customers and helping them achieve their financial goals.Our ideal candidate is a people-centric individual who can connect with customers in a relatable way, taking a proactive approach to discovering their needs and...


  • Calgary, Alberta, Canada Scotiabank Full time

    About the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, delivering exceptional service to our customers and helping them achieve their financial goals.Our ideal candidate is a people-centric individual who can connect with customers in a relatable way, taking a proactive approach to discovering their needs and...


  • Calgary, Alberta, Canada Scotiabank Full time

    About the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, providing exceptional service to our customers and helping them achieve their financial goals. You will be responsible for building strong relationships with our customers, understanding their needs, and delivering tailored solutions to meet their financial...


  • Calgary, Alberta, Canada Scotiabank Full time

    About the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, providing exceptional service to our customers and helping them achieve their financial goals. You will be responsible for building strong relationships with our customers, understanding their needs, and delivering tailored solutions to meet their financial...


  • Calgary, Alberta, Canada Scotiabank Full time

    About the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, delivering exceptional service to our customers and helping them achieve their financial goals.Our ideal candidate is a people-centric individual who can connect with customers in a relatable way, taking a proactive approach to discovering their needs and...


  • Calgary, Alberta, Canada Scotiabank Full time

    About the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, delivering exceptional service to our customers and helping them achieve their financial goals.Our ideal candidate is a people-centric individual who can connect with customers in a relatable way, taking a proactive approach to discovering their needs and...


  • Calgary, Alberta, Canada Scotiabank Full time

    About the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, delivering exceptional service to our customers and helping them achieve their financial goals.Our ideal candidate is a people-centric individual who can connect with customers in a relatable way, taking a proactive approach to discovering their needs and...


  • Calgary, Alberta, Canada Scotiabank Full time

    About the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, connecting with customers in a relatable way to provide exceptional service throughout their journey.Key responsibilities include:Discovering customer needs and listening to understand their requestsProcessing day-to-day transactionsNurturing long-standing...


  • Calgary, Alberta, Canada Scotiabank Full time

    About the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, connecting with customers in a relatable way to provide exceptional service throughout their journey.Key responsibilities include:Discovering customer needs and listening to understand their requestsProcessing day-to-day transactionsNurturing long-standing...


  • Calgary, Alberta, Canada Scotiabank Full time

    About the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, connecting with customers in a relatable way to provide exceptional service throughout their journey.Key responsibilities include:Discovering customer needs and listening to understand their requestsProcessing day-to-day transactionsNurturing long-standing...


  • Calgary, Alberta, Canada Scotiabank Full time

    About the RoleWe are seeking a Customer Experience Associate to join our team at Scotiabank. As a key member of our Canadian Banking Branch network, you will be responsible for providing exceptional service to our customers and helping them achieve their financial goals.Key ResponsibilitiesProactively discover and understand customer needs, listening...


  • Calgary, Alberta, Canada Scotiabank Full time

    About the RoleWe are seeking a Customer Experience Associate to join our team at Scotiabank. As a key member of our Canadian Banking Branch network, you will be responsible for providing exceptional service to our customers and helping them achieve their financial goals.Key ResponsibilitiesProactively discover and understand customer needs, listening...