Senior Retail Operations Manager

5 hours ago


Edmonton, Alberta, Canada Quality Dry Cleaning Full time
Job Overview

We are seeking a highly skilled and experienced Senior Retail Operations Manager to join our team at Quality Dry Cleaning.

Estimated Salary

The estimated salary for this position is $55,000 - $65,000 per year, depending on experience.

About the Role
  • This is a full-time position with 30 hours of work per week.
  • The successful candidate will have at least one year of experience in a retail management role.
Key Responsibilities
  1. Assign sales staff to duties to ensure optimal performance and customer satisfaction.
  2. Hire and train or arrange for training of new employees to ensure they meet our high standards.
  3. Establish work schedules that balance productivity and employee well-being.
  4. Prepare regular reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  5. Resolve customer complaints and supply chain issues in a timely and professional manner.
  6. Oversee the organization and maintenance of inventory levels to minimize waste and maximize efficiency.
  7. Supervise and coordinate the activities of retail staff to achieve business objectives.
Work Conditions and Physical Capabilities
  • This role requires working in a fast-paced environment with attention to detail and strong communication skills.
  • The successful candidate will be able to work under pressure and maintain a positive attitude in challenging situations.
  • This is a permanent position with opportunities for career growth and development.
  • The primary language of work is English, and fluency in this language is essential.


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