Senior Retail Sales Operations Manager

5 hours ago


Edmonton, Alberta, Canada Deep - Electrical Supply Ltd. Full time
Job Summary

We are seeking an experienced Senior Retail Sales Operations Manager to join our team at Universal Health Pharmacy. This is a permanent full-time position that offers a competitive salary and benefits package.

About the Role

This leadership role will oversee the daily operations of our retail stores, including supervising sales staff, managing inventory, and ensuring excellent customer service.

The successful candidate will have 1-2 years of experience in a similar role and a strong track record of achieving sales targets and improving operational efficiency.

The ideal candidate will be a natural leader who can motivate and train their team to achieve excellence in customer service and sales performance.

Key Responsibilities
  • Sales Performance: Develop and implement sales strategies to drive revenue growth and improve sales performance.
  • Inventory Management: Oversee inventory levels, manage stock replenishment, and ensure accurate inventory reporting.
  • Team Management: Supervise and mentor sales staff, providing guidance on customer service, sales techniques, and product knowledge.
  • Customer Service: Ensure excellent customer service standards are met, responding promptly to customer complaints and feedback.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: 1-2 years of experience in a retail management or sales operations role.
  • Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and proficiency in Microsoft Office.
Salary and Benefits

We offer a competitive salary of $50,000 - $60,000 per year, depending on experience, plus benefits including health insurance, paid time off, and opportunities for career advancement.



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