Youth Shelter Operations Manager

1 week ago

Regional Municipality of Peel, Canada The Pod Group Full time

The Pod Group is partnering with a leading organization to place a hands-on, collaborative, and compassionate Youth Shelter Manager. This role is responsible for the overall management and operations of the Youth Shelter.

This includes supervising and managing front-line Youth Workers and Supervisors, managing facilities, programs, and operations while ensuring the most successful outcome for the youth in support.

Key priorities include developing, promoting, and supporting a housing-first strategy that builds success through the social determinants of health.

Other key responsibilities include:

  • Leading the day-to-day operation of all residential facilities, including case management and overall programming for the residents.
  • Participating as a member of the management team in the development and review of agency practices and programs.
  • Building a team of accountable, caring, responsive, and highly motivated front-line employees in support of clients.
  • Leading performance management initiatives while supporting the growth and development of staff.
  • Managing intake and admissions, program plans, action plans, and discharges of residents.
  • Ensuring professional standards are maintained as related to client documentation and case management.
  • Creating a safe and secure setting for all youth accessing services at the shelter.

To be successful in this role, you will need:

A university degree or equivalent in a related social services field, with a Master's degree being an asset.

No less than 3-5 years of experience working as a supervisor/manager in the social service sector, preferably with a focus on youth homelessness.

Strong supervisory skills with an ability to motivate employees with an emphasis on fostering ownership, growth, and development.

An understanding of issues relating to youth homelessness and the barriers youth face in attaining and maintaining their housing, as well as an understanding of the broader housing sector in Peel.

Experience in recruiting and supervising program staff.

Excellent communication, interpersonal, and facilitation skills.

An estimated salary range of $85,000 - $110,000 per year based on location and industry standards.

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