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Restaurant Operations Manager

2 months ago

Surrey, British Columbia, Canada Soul Restaurants Canada Inc Full time
Job Summary

We are seeking a highly organized and detail-oriented Shift Manager to join our team at Soul Restaurants Canada Inc. As a Shift Manager, you will be responsible for ensuring the smooth operation of our restaurant during your shift, including managing staff, maintaining high standards of customer service, and maintaining a clean and safe work environment.

Key Responsibilities
  • Staff Management: Supervise and coordinate the activities of restaurant staff, including servers, hosts/hostesses, and kitchen staff.
  • Customer Service: Ensure that all customers receive excellent service, including responding to customer complaints and resolving issues in a timely and professional manner.
  • Inventory Management: Monitor and control inventory levels, including ordering supplies and managing stock levels.
  • Cash Handling: Handle cash and credit transactions accurately and efficiently.
  • Health and Safety: Maintain a clean and safe work environment, including adhering to health and safety regulations and procedures.
Requirements
  • Education: No degree, certificate, or diploma required.
  • Experience: 1 year to less than 2 years of experience in a food service establishment.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and ability to multitask.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including a dental plan and health care plan.
  • Permanent Employment: Permanent employment with opportunities for advancement.
  • Flexible Hours: 30 to 40 hours per week, with flexible scheduling to accommodate your needs.
Language:

English is the primary language of communication in this role.