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Retail Specialist

2 weeks ago

Welland, Ontario, Canada Staples Canada Full time
About the Role

We are seeking a highly motivated and organized Retail Specialist to join our team at Staples Canada. As a Retail Specialist - Government Services, you will be responsible for providing exceptional customer service and support to customers in-store and online, with a focus on government services.

You will act as the primary services specialist, providing information and clarification on services, fees, and eligibility criteria, and effectively handling transactions while determining eligibility criteria have been met. You will also be responsible for ensuring accurate and professional processing of inquiries and providing assistance to customers with their government-related needs.

This role requires strong communication skills, both verbal and written, as well as the ability to work effectively in a fast-paced retail environment. If you are a results-driven individual with excellent communication skills and a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.