Retail Store Manager

2 weeks ago

Bradford, Ontario, Canada Scanlon Mart Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Scanlon Mart. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Supervise and Train Staff: Lead and motivate a team of sales associates, providing guidance and support to ensure they meet sales targets and provide excellent customer service.
  • Manage Sales Floor Operations: Oversee the sales floor, including visual merchandising, inventory management, and maintaining a clean and organized store environment.
  • Drive Sales Growth: Analyze sales data and develop strategies to increase sales, improve customer engagement, and enhance the overall shopping experience.
  • Manage Inventory and Stock: Ensure accurate inventory levels, manage stockroom operations, and maintain a high level of product knowledge.
  • Handle Customer Complaints: Respond to customer concerns, resolve issues promptly, and ensure customer satisfaction.
  • Collaborate with Colleagues: Work closely with other store leaders, sales associates, and support teams to achieve business objectives and improve store performance.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year
  • Work Setting: Retail business
  • Work Conditions and Physical Capabilities: Fast-paced environment, work under pressure, tight deadlines, handling heavy loads, attention to detail, combination of sitting, standing, walking
  • Personal Suitability: Accurate, client focus, efficient interpersonal skills, excellent oral communication, flexibility, organized, reliability, team player, dependability, initiative, judgement
What We Offer
  • Health Benefits: Health care plan
  • Other Benefits: Other benefits, Work Term: Permanent, Work Language: English, Hours: 35 hours per week

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