Investigations and Intelligence Specialist

4 days ago

Toronto, Ontario, Canada TD Full time

About the Job

We are seeking a seasoned professional to join our team as an Anti-Money Laundering Team Lead. As a key member of our team, you will be responsible for managing a team of professionals, conducting investigations, and ensuring compliance with internal and external requirements.

Main Responsibilities

  • Manage a team of investigators and specialists to achieve business objectives, maintain effective day-to-day operations, and deliver quality service and transaction processing.
  • Provide guidance and direction to team members within own area of specialization and focus.
  • Review and assess incoming files and allocate to appropriate Investigators/Investigative Specialists.
  • Monitor service, productivity, and assess efficiency levels within own function and implement continuous improvements.
  • Conduct investigations in the capacity of a working lead where cases have been specifically assigned, ensuring proper analysis and investigation standards are followed.
  • Prepare applicable documents based on criminal and/or non-criminal proceedings.
  • Collaborate with counterparts from other institutions and/or external organizations (e.g., public sector, government, law enforcement) to gather intelligence information where necessary.
  • Ensure investigations are professionally conducted and completed in a timely manner.
  • Identify and communicate procedural weaknesses to businesses and ensure processes for remediation are in place such as following up for corrective action where applicable.
  • Maintain strong awareness of emerging trends and investigative techniques for own area of specialty.
  • Represent the department on internal projects/committees for own specialized area as necessary.

Responsibilities to Shareholders

  • Contribute to the development of the business plan, operationalize the plan, and deliver on assigned service/functionality.
  • Work with key business leaders to develop business plans, ensuring the optimal use of resources and leverage TD's operating model to maximize efficiency, effectiveness, and scale.
  • Monitor and communicate the effectiveness of strategies, programs, and practices related to own area of accountability.
  • Ensure programs, policies, and practices continue to meet business needs, comply with internal and external requirements, and align with business priorities.
  • Proactively identify key business opportunities, research, and recommend enhancements/modifications, develop strategies to achieve recommendations.
  • Coordinate activities with partners across the organization, may include HR, Technology, Finance, Risk Management.
  • Ensure team operates in compliance with applicable internal and external requirements, and employees comply with Bank and industry codes of conduct.
  • Ensure appropriate reporting and escalation of issues based on risk profile.
  • Lead relationships with business lines/corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements.
  • Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts.
  • Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite.

Team Responsibilities

  • Responsible for managing the team providing both leadership and guidance.
  • Set targets and objectives for the team, and deliver results.
  • Develop a team of professionals in all aspects of related competencies and act as a resource and mentor to others.
  • Grow team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered.
  • Lead a high-performing team; provide ongoing feedback and performance reviews, coach, and develop employees, and ensure performance management activities are undertaken and completed for all employees.
  • Lead the process of setting performance objectives for the team; track, monitor, and effectively address and/or reward performance in a timely manner.
  • Manage employees in compliance with all human resources policies, procedures, and guidelines of conduct.
  • Share knowledge, information, skills, and subject matter expertise among the team and ensure the timely communication of issues and encourage good working relationships with other functions and teams.
  • Establish and foster a cohesive team; promote a fair and equitable environment that supports a diverse workforce and encourage the team to achieve common goals and objectives.
  • Act as a brand ambassador for your business area/function and the bank, both internally and/or externally.

Scope and Expertise:

  • Provides people management leadership by hiring the best talent, setting goals, developing employees, managing employee performance, and compensation decisions, promoting teamwork, and handling any/all disciplinary actions, as required.
  • Expert-level professional role requiring in-depth knowledge/expertise in own domain/field of specialty and working knowledge of broader related areas.
  • Integrates the broader organizational context into advice and solutions within own area.
  • Understands the industry, competition, and the factors that differentiate the organization.
  • Applies best practices to implement process, product, or service improvements.
  • Acts as a subject matter expert within their own area of specialty or a resource for others.
  • Leads projects of moderately to complex risk and resource requirements; may lead end-to-end processes or functional programs.
  • Contributes to setting standards within area of expertise.
  • Solves complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders.
  • Uses advanced methods to contribute to new solutions and recommend standards against which others will operate.
  • Impacts a range of functional programs and operations across own and related teams.
  • Interprets guidelines, standards, policies, and results of analysis to inform decision making at senior levels.
  • Builds stakeholder alignment in leading projects and activities; may provide process and subject matter advice at senior levels.
  • Generally, reports to a Group Manager or above.

Education and Experience Requirements

  • Undergraduate degree or equivalent work experience.
  • 5+ years experience.

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