Food Service Team Lead

4 weeks ago


Vancouver, British Columbia, Canada Mister Artisan Ice Cream Full time
About the Role

We are seeking a skilled Food Service Supervisor to join our team at Mister Artisan Ice Cream. In this role, you will oversee the daily operations of our food service department, ensuring that high-quality products and exceptional customer service are consistently delivered.

Key Responsibilities
  • Requisition food and kitchen supplies in a timely manner to maintain inventory levels and prevent stockouts.
  • SUPervise and coordinate activities of staff who prepare and portion food, promoting a safe and efficient work environment.
  • Train new staff members in job duties, sanitation procedures, and safety protocols to ensure they are equipped to provide excellent service.
  • Hire qualified food service staff to meet the needs of our growing business.
  • Regularly inspect food and service quality to ensure it meets our high standards and address any issues promptly.
  • Address customer complaints or concerns in a professional and courteous manner, providing solutions to resolve their issues.
  • Maintain accurate records of stock, repairs, sales, and wastage to inform future purchasing decisions and optimize efficiency.
  • Establish work schedules to ensure adequate coverage during peak periods and minimize overtime costs.
Working Conditions
  • Work Term: Permanent position with opportunities for growth and advancement.
  • Work Language: English (fluency required).
  • Hours: 30-40 hours per week, with flexibility to adapt to changing business needs.
What We Offer
  • A competitive salary range of $45,000 - $60,000 per year, commensurate with experience.
  • A dynamic and supportive work environment with opportunities for professional development.
  • A comprehensive benefits package, including [insert benefits].


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