Industrial Robotics Technologist
5 days ago
Attabotics is a revolutionary company that has disrupted the traditional supply chain industry with its patented 3D robotics system. Inspired by the efficiency of ant colonies, our innovative solution replaces rows and aisles with a storage structure and robotics shuttles that utilize both horizontal and vertical space, reducing warehouse needs by 85%. This enables retailers to place fulfillment centers near high-density urban areas, creating jobs and decreasing carbon emissions.
The RoleWe are seeking a skilled Industrial Robotics Technologist to join our Field Service Engineering team. As part of this team, you will diagnose and fix industrial hardware and software while providing exceptional service to our customers. This role requires critical thinking, effective communication, and a hands-on approach.
Responsibilities- Utilize technical knowledge to troubleshoot and resolve issues with industrial equipment
- Conduct preventive maintenance, upgrades, and repairs at client sites
- Help identify root causes of issues and provide solutions
- Assist with the installation process of new technologies
- Test machines for performance and safety
- Escalate complex issues to the tech support team or engineering department
- Prepare regular reports on performance KPIs and system usage data
- Minimum 3 years' experience in field services
- Bachelor's degree in Mechatronics, Mechanical, Electrical, or Software Engineering (or equivalent)
- Familiarity with MS SQL Server and SQL database concepts
- Good understanding of computer systems, mobile devices, and other technology products
- Experience with remote desktop applications and help desk software (Salesforce Service Cloud)
- Ability to provide clear technical assistance, both written and verbal
- Flexibility to work varied shifts and adapt to changing schedules
- Demonstrated ability to diagnose and fix industrial equipment
- Able to manage technical tasks independently with minimal supervision
- Hands-on experience with Windows/Linux/Mac OS environments
- Excellent problem-solving, communication, and organizational skills
- Prioritizes working safely and maintaining health and safety for oneself and colleagues
- A competitive salary range of $80,000 - $110,000 per year, based on location and experience
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- A comprehensive benefits package
Note: Salary may vary based on individual qualifications and location.
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