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Lighting Technical Expert

1 week ago

Oakville, Ontario, Canada GVA Lighting, Inc. Full time

We are seeking a skilled Lighting Technical Expert to join our team at GVA Lighting, Inc. Our company creates outstanding lighting systems and signature lighting projects worldwide in cooperation with the best lighting designers and architects.

GVA Lighting, Inc. takes pride in its engineering, design, and manufacturing processes that take place right here in the Greater Toronto Area.

The role of a Lighting Technical Expert is crucial in assisting customers achieve the results they have invested in and leaving a positive impression of our brand.

Key Responsibilities
  • Troubleshoot malfunctioning systems and provide recommendations for corrective action;
  • Resolve customer complaints and establish corrective action plans;
  • Provide accurate technical information and set proper expectations;
  • Gather customer information and determine the issue by evaluating and analyzing symptoms;
  • Instruct customers on the operation and maintenance of installed systems;