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Financial Experience Specialist
1 week ago
**Job Summary:**
We are seeking a Financial Experience Specialist to join our team at Scotiabank. As a Financial Experience Specialist, you will play a key role in delivering exceptional customer service and helping our customers achieve their financial goals.
**Responsibilities:**
- Building strong relationships with our customers and delivering excellent customer service
- Uncovering and solving customers' needs
- Explaining complicated concepts simply
- Demonstrating success in a target-based performance environment, as well as contributing positively to a team-oriented work environment
- Demonstrating an eagerness to learn and determination to succeed
**Requirements:**
- Proven customer service skills through work or community involvement
- A willingness to assist in a professional, friendly, and efficient manner
- A flexible schedule to meet the needs of our customers
- Comfortable in simple sales situations
- Strong technical skills and the ability to promote digital and self-service banking options to our customers
