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Sales Representative

2 months ago

Grande Prairie, Canada Foundation Building Materials Full time
{"h1": "Inside Sales Professional", "p": "At Foundation Building Materials, we are seeking a talented Inside Sales Professional to join our team. As a key member of our sales team, you will be responsible for discovering sales opportunities, building customer relationships, and providing exceptional customer service.

Responsibilities:

* Provide professional and courteous ongoing contact with customers before, during, and after a sale.
* Code and input customer orders, pricing information, and additional data into the computer system.
* Provide excellent customer support through knowledge of our products and their applications.
* Continuously improve and maintain in-depth product knowledge.
* Coordinate deliveries with Operations staff.
* Assist walk-in customers.
* Handle and resolve customer issues.
* Assist Outside Sales Representatives as needed.
* Maintain effective communication with customers, management, and Outside Sales Representatives.
* Focus on securing profitable sales opportunities with each customer through excellent selling, service, and problem-solving.
* Effective at upselling and cross-selling.
* Coordinate purchase and delivery of special products.
* Maintain stock levels on the sales floor and in the stockroom.
* Operate and balance cash register daily.
* As needed, initiate telephone calls to customers to generate sales.
* Respond swiftly and courteously to customer complaints or inquiries.
* When required, participate in monthly and/or annual physical inventories.
* Support our company values in the stated areas of Safety, Customer Focus, Teamwork, Integrity, and being the company of choice for both employees and customers.
* Able to work 40-50 hours per week.

Requirements:

* High school diploma or equivalent required.
* 2+ years inside sales experience (incoming call preferred).
* Excellent verbal communication skills and telephone manner.
* Ability to focus on different tasks and use time efficiently to achieve desired outcomes.
* Familiarity with Windows operating systems.
* After receipt of conditional offer of employment, must be able to pass a drug screen.

We promote an equal employment opportunity workplace with respect to all categories protected under applicable State and Federal law."