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Senior Retail Operations Manager

1 month ago

Surrey, British Columbia, Canada WAVES DISTRIBUTORS INC. Full time
About the Role

We are seeking an experienced Senior Retail Operations Manager to join our team at WAVES DISTRIBUTORS INC.

Job Description

The successful candidate will be responsible for overseeing the day-to-day operations of our retail stores, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Store Operations Management: Oversee store layout, visual merchandising, and inventory management to maximize sales and profitability.
  • Customer Service: Foster a positive shopping environment, addressing customer concerns, and providing excellent service.
  • Sales Growth: Develop and implement strategies to drive sales, increase revenue, and improve market share.
  • Team Leadership: Mentor and coach store staff to achieve sales targets, provide excellent customer service, and maintain a positive work environment.
Requirements

To be successful in this role, you will require:

  • A strong background in retail operations, preferably with experience as a Store Manager or Assistant Manager.
  • Excellent leadership, communication, and interpersonal skills.
  • A proven track record of driving sales growth, improving customer satisfaction, and reducing costs.
  • Ability to analyze data, make informed decisions, and adapt to changing business needs.
What We Offer

In return for your expertise and dedication, we offer:

  • A competitive salary range of $60,000 - $80,000 per annum.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Opportunities for professional development and career advancement.
  • A dynamic and supportive work environment.

Please note that the estimated salary range is based on industry standards and may vary depending on location and other factors.