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Retail Operations Manager
1 month ago
At Scott 75 Pharmacy Ltd., we are seeking a highly skilled Retail Operations Manager to lead our retail team. The ideal candidate will have a strong background in retail management and be able to develop and implement effective strategies to drive sales and improve customer satisfaction.
About the RoleThis is a permanent full-time position working 40 hours per week with a competitive salary of approximately $60,000-$80,000 per year, depending on experience.
Key Responsibilities- Manage Staff: Supervise and motivate retail staff to ensure excellent customer service and achieve sales targets.
- Determine Merchandise and Services: Plan and select merchandise for resale, ensuring it meets the needs of our customers and aligns with company goals.
- Procurement: Source and purchase merchandise from suppliers, ensuring quality and value for money.
- Marketing Strategies: Develop and implement effective marketing campaigns to promote products and services.
- Budget Planning: Create and manage budgets to monitor revenues and expenses, ensuring the store operates efficiently.
- Customer Service: Resolve customer complaints and concerns in a professional and timely manner.
- Operations Management: Plan, organize, direct, control, and evaluate daily store operations to ensure maximum efficiency and productivity.
- Education: Secondary (high) school graduation certificate required.
- Experience: A minimum of 1 year to less than 2 years of retail management experience.
- Skills: Strong leadership skills, ability to work under pressure, attention to detail, client focus, flexibility, judgement, and organization.
- Working Under Pressure: Ability to work in a fast-paced environment with multiple priorities and deadlines.
- Attention to Detail: Ensure accuracy and attention to detail in all aspects of job responsibilities.
- Client Focus: Provide exceptional customer service to build loyalty and trust.
- Flexibility: Adapt to changing circumstances and priorities as needed.
- Judgement: Make informed decisions that support business objectives.
- Organized: Prioritize tasks and manage time effectively to meet deadlines.
