Current jobs related to Digital Experience Specialist - Vancouver, British Columbia - BrainStation

  • Digital Experience Director

    3 weeks ago

    Vancouver, British Columbia, Canada Engine Digital Full time

    About UsAt Engine Digital, we're a team of strategists, designers, engineers, and producers driven by a shared mission to create innovative digital products, services, and experiences that help our clients unlock growth.We believe in the power of collaboration and teamwork to ship optimal project outcomes. As a Digital Experience Director, you'll play a key...

  • Digital Design Visionary

    1 month ago

    Vancouver, British Columbia, Canada Engine Digital Full time

    Design DirectorAt Engine Digital, we're on a mission to create innovative digital products, services, and experiences that drive business growth for our clients. We're looking for a talented Design Director to join our team and help us achieve this goal.Job SummaryWe're seeking a highly experienced Design Director to lead our design efforts and help us craft...

  • Digital Quality Assurance Leader

    3 weeks ago

    Vancouver, British Columbia, Canada Engine Digital Full time

    We're a team of strategists, designers, engineers, and producers driven by a shared mission to create innovative digital products, services, and experiences that help our clients unlock growth.We believe small, collaborative, and cross-functional teams are best equipped to ship the most optimal project outcomes. Within these teams, QA ensures the work we...

  • Digital Product Design Director

    3 weeks ago

    Vancouver, British Columbia, Canada Engine Digital Full time

    We are seeking an exceptional Digital Product Design Director to lead our design team at Engine Digital. This is a hands-on role, requiring 10+ years of experience in leading design engagements in a digital agency or consultancy environment.About the RoleAs a key member of our team, you will guide the design process, bringing together strength in brand, UX,...

  • Digital Experience Manager

    3 weeks ago

    Vancouver, British Columbia, Canada Breton Cliff Full time

    Company Overview:Breton Cliff is a leading provider of cloud-based digital signage and kiosk solutions, empowering businesses to deliver captivating content and enhance audience engagement.Salary: The estimated annual salary for this position ranges from $85,000 to $110,000, depending on location and experience.Job Description:Customer Success...

  • Digital Experience Specialist

    3 weeks ago

    Vancouver, British Columbia, Canada Breton Cliff Full time

    Overview">Breton Cliff, a leading provider of cloud-based digital signage and kiosk solutions, empowers businesses to deliver captivating content, enhance audience interactions, and streamline digital signage management at scale. ">About Us">Trusted by organizations ranging from small businesses to Fortune 500 companies, Breton Cliff offers a user-friendly...

  • Highly Skilled Quality Assurance Specialist

    3 weeks ago

    Vancouver, British Columbia, Canada Apply Digital Ltd. Full time

    About UsAt Apply Digital Ltd., we're a global digital transformation partner, working closely with organizations to modernize their operations.We have 650+ digital specialists who've helped companies like Kraft Heinz, Moderna, and Lululemon create business impact. Our team drives business outcomes and ensures every strategy is actionable through execution in...

  • User Experience Design Specialist

    2 weeks ago

    Vancouver, British Columbia, Canada PuroClean Certified Restoration Specialist of Auburn Full time

    We are seeking an early career professional to join our design team at PuroClean Certified Restoration Specialist of Auburn. This role is a fantastic opportunity for someone looking to develop their skills in user experience (UX) design.About UsPuroClean Certified Restoration Specialist of Auburn is a reputable company with a commitment to excellence in the...

  • Digital Experience Strategist

    7 days ago

    Vancouver, British Columbia, Canada Disability Solutions Full time

    Role OverviewWe are seeking an experienced Digital Experience Strategist to join our team in APAC and EMEA regions. As a key member of our Global Digital Omni & Guest Support team, you will be responsible for defining, creating, and championing the directional experience strategies for Lululemon Digital & Omni channels.The ideal candidate will have 10+ years...

  • Digital Experience Director

    1 week ago

    Vancouver, British Columbia, Canada DesignX Community Full time

    DesignX CommunityWe're a team of strategists, designers, engineers, and producers driven by a shared mission to create innovative digital products, services, and experiences that help our clients unlock growth.About the RoleThis is a hybrid role with three days per week in the studio. As Digital Experience Director, you'll guide teams in concepting and...

  • Digital Communications Specialist

    1 week ago

    Vancouver, British Columbia, Canada Ledcor Construction, Inc. Full time

    Job SummaryWe are seeking a skilled Digital Communications Specialist to join our Corporate Communications team at Ledcor Construction, Inc. This role will focus on promoting the company's employer brand and employment opportunities through various digital channels.Main ResponsibilitiesDevelop engaging content for social media platforms and digital...

  • Digital Product Specialist

    2 weeks ago

    Vancouver, British Columbia, Canada Microsoft Canada Full time

    **Microsoft Canada: A Leader in Digital Innovation**">At Microsoft Canada, we are committed to empowering every person and organization on the planet to achieve more. As a leader in digital innovation, we are constantly pushing the boundaries of what is possible with technology.">**Job Description:**">We are seeking a highly skilled Digital Product...

  • Digital Experience Strategist

    2 weeks ago

    Vancouver, British Columbia, Canada Arc'teryx Limited Full time

    Arc'teryx Limited seeks a skilled Digital Experience Strategist to drive conversion optimization and improve the site experience across our digital properties.About the Role:This is a challenging and exciting opportunity to work cross-functionally with teams to establish criteria for prioritizing tests and personalization use cases, set strategic priorities...

  • Digital Marketing Specialist

    3 weeks ago

    Vancouver, British Columbia, Canada CRAFT Beer Market Full time

    About UsCRAFT Beer Market is a dynamic and innovative dining experience that combines community, quality, and local brews. We are passionate about delivering an unforgettable experience to our customers.Job SummaryWe are seeking a highly skilled Digital Marketing Specialist to join our team in Vancouver, BC. The ideal candidate will have 1-2 years of...

  • Digital Solutions Growth Specialist

    2 weeks ago

    Vancouver, British Columbia, Canada Planview GmbH, Software & Consulting Full time

    As a pioneer in work and resource management, Planview empowers organizations to accelerate their goals by providing comprehensive solutions for strategic planning, portfolio and resource management, Lean and Agile delivery, product portfolio management, capability, and technology management.We help our customers from need to speed, from passion to progress,...

  • Digital Luxury Experience Designer

    1 week ago

    Vancouver, British Columbia, Canada Thinkingbox Full time

    About ThinkingboxEthereal is a luxury brand that combines timeless elegance with cutting-edge technology to redefine the digital experience. As a talented UX/UI Designer, you will play a crucial role in shaping our digital presence and creating a seamless user journey for our discerning audience.Key Responsibilities:Create stunning UX/UI designs that reflect...

  • Digital Experience Strategist

    1 month ago

    Vancouver, British Columbia, Canada Fresh Tracks Full time

    Company OverviewFresh Tracks Canada is a leading provider of customized Canadian vacations, serving clients from around the world since 1996. Our team of Canadian Insiders crafts personalized travel experiences that leave lasting impressions.We're seeking a Senior User Experience / User Interface Designer to support our Marketing team in creating exceptional...

  • Digital Experience Manager

    3 weeks ago

    Vancouver, British Columbia, Canada Breton Cliff Full time

    Breton Cliff is a leading provider of cloud-based digital signage and kiosk solutions, offering businesses a user-friendly platform, comprehensive hardware solutions, and exceptional support. Our mission is to empower organizations to deliver engaging content, enhance audience experiences, and streamline digital signage management at scale.**Estimated...

  • Digital Content Specialist

    2 weeks ago

    Vancouver, British Columbia, Canada Ascendion Full time

    Ascendion, a full-service digital engineering solutions company, empowers clients to thrive in the digital landscape. With expertise spanning software platforms, cloud solutions, data analysis, experience design, and talent development, we accelerate transformation for Fortune 500 clients.About UsWe foster a culture built on opportunity, inclusion, and...

  • Digital Marketing Specialist

    3 weeks ago

    Vancouver, British Columbia, Canada Live Nation Full time

    Job OverviewWe are seeking a highly motivated Digital Marketing Specialist to join our team in the Canadian market. This role will be responsible for executing paid media bookings across multiple campaigns, including digital and traditional media.

Digital Experience Specialist

4 weeks ago

Vancouver, British Columbia, Canada BrainStation Full time
About the Role

We are seeking a highly motivated Coordinator, Customer Success to join our team. As a key member of our customer success group, you will play a vital role in delivering exceptional experiences to our customers across various channels and platforms.

The ideal candidate will possess excellent communication skills, be proactive, and have a strong ability to triage requests to ensure seamless interactions. You will work closely with our growth team to drive objectives and exceed expectations.

In this role, you will:

  • Maintain responsibility & accountability for all inbound customer interactions via multiple platforms
  • Triage requests to the appropriate teams to ensure a high-quality experience
  • Address and resolve unique scenarios as they arise, ensuring timely completion
  • Collaborate with the broader growth team to meet objectives and exceed expectations
  • Provide regular feedback to stakeholders to enhance processes
  • Document and build playbooks to support team growth and development
Requirements

To succeed in this role, you should have:

  • Bachelor's degree
  • 1-2 years of experience in customer success or a related field
  • A willingness to learn and a coachable attitude
  • Ability to thrive in a dynamic, collaborative environment
  • Desire to find creative solutions to challenges and problems
  • Ability to juggle multiple projects and work independently
  • Aptitude for learning and using new software
Benefits

We offer a comprehensive benefits package, including:

  • Comprehensive Health & Wellness Benefits Package
  • Retirement Planning
  • Parental Leave Program
  • New Device Allowance
  • Socials, Outings & Retreats
  • Culture of Learning & Development
  • Flexible Working Hours
  • Work from Home Flexibility
About BrainStation

BrainStation is the global leader in digital skills training and workforce transformation. Established in 2012, we empower professionals through cutting-edge, real-world education.

We are committed to maintaining a diverse work environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The estimated compensation for this position is $45,000 to $50,000.