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Food Service Team Lead

2 months ago

St John's, Newfoundland and Labrador, Canada Dairy Queen Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Dairy Queen. As a key member of our management team, you will be responsible for overseeing the daily operations of our fast-paced food service environment.

Key Responsibilities
  • Establish and implement efficient work schedules to meet customer demand
  • Supervise and coordinate the activities of food service staff, ensuring high-quality food preparation and presentation
  • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence
  • Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing inventory
  • Hire and develop a talented team of food service staff, fostering a positive and inclusive work environment
  • Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction
  • Address customer complaints and concerns in a professional and courteous manner
  • Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business growth
  • Prepare and submit reports, highlighting key performance indicators and areas for improvement
Requirements
  • Secondary (high) school graduation certificate or equivalent experience
  • 1 year to less than 2 years of experience in a fast-paced food service environment
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team
  • Ability to work under pressure, maintaining a calm and composed demeanor in a fast-paced environment
  • Physical stamina to stand for extended periods, walk, and perform physically demanding tasks
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive compensation package
  • A comprehensive benefits program