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Solutions Delivery Manager

2 months ago


Calgary, Alberta, Canada Hexagon Geospatial Full time

About Hexagon Geospatial

Hexagon Geospatial is a global leader in providing mission-critical and business-critical solutions to governments and service providers. Our software and industry expertise help improve the lives of millions of people through safer communities, better public services, and more reliable infrastructure.

Job Description

We are seeking a Solutions Delivery Manager to lead a technical team in providing project implementation services and pre-sales support to clients across North America. This position is open to applicants in Canada and the US and will consider qualified candidates working in a virtual, home office environment.

Your Mission

Reporting to the Vice President Implementation Services, you will work closely with all levels of the organization to provide efficient and effective services throughout North America. Your experience in at least one of our markets (Transportation, Utilities, Public Safety, GIS, Military or Communications) will be required to be successful in the following key areas:

  • Resource Management, including recruiting, selection, hiring, team building, and individual development.
  • Resource Planning, including project management, coordination, and scheduling.
  • Pre-sales and post-sales activities, including custom demos, benchmarks, trade shows, product seminars, and user group presentations.
  • Needs analysis and responding to consulting and technical RFPs, RFQs, and creating corresponding responses and SOWs.
  • Development of project plans and negotiation of contracts.
  • Preparation and submission of input for annual budgets, strategic plans, monthly and annual forecasts.
  • Continual monitoring of project status and overseeing project status reporting and expenses/timesheet approvals.
  • Tracking, monitoring, and forecasting services revenue for the east region.

Qualifications

We are looking for a candidate with a Bachelor or graduate degree in Engineering, Geomatics, or Computer Science, and a minimum of 5 years of experience in managing technical teams within a small to medium-sized organization. Excellent communications skills in both English and French are required, as well as project management experience for large to medium-scale projects.

Nice to Have

Professional services revenue generation experience, experience with Hexagon products, solutions, and systems, and PMP designation are all considered assets.