Travel Operations Manager

2 days ago


Vancouver, British Columbia, Canada Travlink Employment Consulting and Travel Ltd. Full time

Job Title: Travel Operations Manager

Company: Travlink Employment Consulting and Travel Ltd.

Job Summary: We are seeking a skilled Travel Operations Manager to oversee daily operations, manage contracts, and provide exceptional customer service. The ideal candidate will have experience in the tourism industry and excellent communication skills.

Responsibilities:

  • Direct and control daily operations, ensuring seamless execution of travel plans.

  • Evaluate daily operations, identifying areas for improvement and implementing changes.

  • Establish or implement policies and procedures for staff, ensuring compliance with company standards.

  • Manage contracts for advertising or marketing strategies, promoting the company's brand.

  • Address customers' complaints or concerns, providing prompt and effective solutions.

  • Provide travel information to clients, recommending destinations, transportation options, and accommodation choices.

Requirements:

  • 1 year to less than 2 years of experience in the tourism industry.

  • Excellent communication and interpersonal skills.

  • Ability to work in a team environment and adapt to changing circumstances.

  • Strong problem-solving skills and attention to detail.

  • Flexibility to work varying hours, including evenings and weekends.

What We Offer:

  • Health care plan and paramedical services coverage.

  • Part-time employment with 32 hours per week.

  • Opportunity to work in a dynamic and growing company.

Language: English

Work Setting: Office building, Travel agency, Tourism/travel services



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