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Parking Enforcement Officer

2 months ago

Richmond Hill, Ontario, Canada City of Richmond Hill Full time
Parking Enforcement Officer Job Description

**Job Summary:**

The City of Richmond Hill is seeking a highly motivated and detail-oriented Parking Enforcement Officer to join our team. As a Parking Enforcement Officer, you will be responsible for conducting vehicle, foot, and bicycle patrols to ensure compliance with the City's parking by-laws.

Key Responsibilities:
  • Conduct Patrols: Conduct regular patrols throughout the municipality to assess parking and enforce parking by-law infractions proactively.
  • Enforce Parking By-Laws: Provide enforcement response to parking complaints and parking conflicts with roads operations and issue associated parking penalty notices.
  • Engage with the Public: Engage in awareness and education discussions with the public to achieve compliance with parking regulations and deter parking infractions.
  • Report Signage Issues: Report parking signage issues for inspection review and resolution.
  • Document Information: Record and document information and evidence (including photographic) associated with parking penalty notices and inspections related to parking complaints.
  • Maintain Vehicles: Maintain parking control vehicles as required, including bringing the vehicle in for repairs, oil changes, and cleaning, completing vehicle checks and use logs.
  • Present Evidence: Present evidence in support of parking penalty notices at Administrative Monetary Penalty System hearings.
  • Assist Investigations: Assist By-Law Enforcement Officers with investigations and gathering evidence.
Requirements:
  • Education: Diploma in Police Foundations or related discipline.
  • Certification: MLEO Certification is an asset.
  • Experience: 3 years' experience in enforcement or similar role.
Skills and Knowledge:
  • Communication: Ability to effectively work under pressure and handle difficult customer situations.
  • Attention to Detail: Strong attention to detail and accuracy.
  • Problem-Solving: Ability to work independently, combined with well-developed organization and time management skills and the ability to deal effectively with tact, courtesy, discretion, and diplomacy with all levels of staff and the public.
  • Knowledge: Knowledge of parking by-laws.
  • Physical Demands: Physically capable of performing duties under adverse conditions.

Additional Requirements:

  • Ontario Class "G" Driver's License in good standing and must provide a satisfactory current Drivers Abstract from the Ministry of Transportation Ontario (MTO).
  • Requires satisfactory Police Vulnerable Sector Check.
  • Regular walking and bending required.
  • Regularly works rotating shifts, and exposure to outdoor conditions.