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Customer Service Representative

2 months ago

Westlock, Canada Nutrien Full time

About Nutrien

Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We're guided by our culture of care and our core values: safety, inclusion, integrity, and results. When we say we care, we mean it. We're creating an inclusive workplace where everyone feels safe, has a sense of belonging, trusts one another, and acts with integrity.

About Nutrien Ag Solutions

Nutrien Ag Solutions is the retail division of Nutrien, providing full-acre solutions through our network of trusted crop consultants at more than 2,000 locations in North America, South America, and Australia. For more than 150 years, we have been helping growers achieve the highest yields with the most sustainable solutions possible, offering a wide selection of products, including our proprietary brands: Loveland Products, Inc.; Proven®Seed and Dyna-Gro®Seed; as well as financial, custom application and precision ag services.

Our Team

Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien and Nutrien Ag Solutions.

Job Responsibilities

  • Under the direction of the Branch Manager and/or Assistant Manager, monitors accounts receivable, accounts payable, and credit limits.
  • Reconciles cheque and credit card payments daily. Receives and posts payments to customer accounts – while ensuring 100% accuracy.
  • Prints Daily Reports as required under Policy and Procedures including the "End of Day Report" and "Payments Listing".
  • Maintains confidential office records and files covering daily transactions made at the facility that includes customer invoices, stock transfers, and shipment notices.
  • Completes administrative correspondence.
  • Assists with inventory control and receiving shipments of supplies and/or inventory.
  • Champion Nutrien's culture of care and comply with Nutrien, industry regulatory, and EH&S standards.

Requirements

  • 1+ years of customer service experience.
  • Must possess a valid Canadian driver's license.
  • Microsoft Office (Work, Excel, PowerPoint).
  • Previous SAP experience, an asset.

Join Our Team