Operations Manager

6 days ago


Vancouver, British Columbia, Canada Browns Socialhouse Upper Lonsdale Full time
Job Summary

We are seeking an experienced Operations Manager to lead our food and beverage service team at Browns Socialhouse Upper Lonsdale. The successful candidate will have a proven track record of managing daily operations, supervising staff, and providing exceptional customer service.

About the Role
  • This is a permanent full-time position with 40 hours of work per week.
  • The ideal candidate will have 1-2 years of experience in a similar role and hold a secondary (high) school graduation certificate or equivalent experience.
Key Responsibilities
  1. Modify menu prices and food preparation methods to meet business objectives.
  2. Set staff schedules to ensure seamless day-to-day operations.
  3. Supervise and train staff to maintain high-quality service standards.
  4. Negotiate with suppliers to secure the best deals for our restaurant.
  5. Determine the type of services to be offered and implement operational procedures accordingly.
  6. Maintain inventory levels to minimize waste and optimize stock.
  7. Ensure compliance with health and safety regulations to safeguard our customers and staff.
  8. Address customer complaints and concerns in a professional manner.
  9. Provide outstanding customer service to build loyalty and drive repeat business.
  10. Plan, organize, direct, control, and evaluate daily operations to achieve business goals.
Benefits
  • A competitive salary ranging from $45,000 to $60,000 per year, based on experience and qualifications.
  • A comprehensive benefits package including health insurance, retirement savings, and paid time off.
Requirements
  • Secondary (high) school graduation certificate or equivalent experience.
  • 1-2 years of experience in a similar role, preferably in the food and beverage industry.
  • Excellent communication and leadership skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong problem-solving and analytical skills.
Working Environment
  • This position requires working 40 hours per week in a dynamic restaurant environment.
  • Work language: English.
How to Apply

Please submit your resume and cover letter to apply for this exciting opportunity.



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