Connected Home Specialist
1 month ago
We are seeking a skilled and motivated Connected Home Technician to join our team in Barrie, Ontario. As a Connected Home Technician, you will be responsible for installing and servicing high-speed internet, home phone, and smart home monitoring products for our customers.
Key Responsibilities:- Installation and service of high-speed internet, home phone, and smart home monitoring products
- Inform customers of enhanced company products to secure increased sales
- Complete company documentation pertaining to calls in accordance with department processes and standards
- Complete all assigned projects within established time parameters and standards
- Demonstrate behaviours which support the Key Success Factors: Accountability, Adaptability & Customer 1st
- Exhibit role competencies; Innovation/creative thinking; Problem-solving/judgement; achievement orientation
- Have a valid driver's licence and be able to pass and complete a criminal record check and have a clear driving record
- Ability to work flexible rotating shifts and schedules, days, nights, weekends, and holidays
- Willing and able to work in adverse weather conditions
- Must be able to lift and move equipment (approx. 80lbs) and work on ladders/poles at heights of up to 40ft.
- Must have knowledge in Wi-Fi and general computer troubleshooting skills
- Previous technical Telecommunications experience considered an asset but not a requirement
- Competitive Salary
- Enjoy discounts up to 50% off Blue Jays tickets, Rogers, and Fido Services, 25% off TSC items, and 20% discount on all wireless accessories sold in Rogers Stores
- Health & Dental Benefits, Pension plan and Stock Matching options
- Growth & Development opportunities to grow in Field Operations
- Receive mentorship from NCC, HE and other roles outside Tech Ops
- Work for an organization committed to environmental protection
- We are an organization with a strong commitment to diversity and inclusion with employee resource groups supporting equity – including groups representing People of Colour, 2SLGBRTQIA+, Indigenous Peoples, Persons with Disabilities and Women.
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Connected Home Specialist
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Barrie, Ontario, Canada Rogers Communications Full timeAbout the RoleWe are seeking a skilled Connected Home Technician to join our team in Barrie, Ontario. As a key member of our Customer Experience team, you will be responsible for installing and servicing high-speed internet, home phone, and smart home monitoring products for our customers.Key ResponsibilitiesInstallation and service of high-speed internet,...
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Connected Home Specialist
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Barrie, Ontario, Canada Rogers Communications Full timeAbout the RoleWe are seeking a skilled Connected Home Technician to join our team in Barrie, Ontario. As a key member of our Customer Experience team, you will be responsible for installing and servicing high-speed internet, home phone, and smart home monitoring products for our customers.Key ResponsibilitiesInstallation and service of high-speed internet,...
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Barrie, Ontario, Canada Rogers Communications Full timeJob Title: Connected Home TechnicianWe are seeking a skilled and customer-focused Connected Home Technician to join our team in Barrie, Ontario. As a key member of our Customer Experience team, you will be responsible for installing and servicing high-speed internet, home phone, and smart home monitoring products for our customers.Key...
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