Front Desk Clerk

We are seeking a highly organized and detail-oriented Front Desk Clerk to join our team at Sicamous Super 8 Motel. As a Front Desk Clerk, you will be responsible for providing exceptional customer service, handling guest arrivals and departures, and maintaining the front desk area.

This is a permanent opportunity with a salary range of $45,000 - $55,000 per year, depending on experience. The successful candidate will work 40 hours per week, with a flexible schedule that includes evenings and weekends.

• Register arriving guests and assign rooms in a prompt and efficient manner.
• Process group arrivals and departures, including managing room assignments and ensuring seamless transitions for guests.
• Take, cancel, and change room reservations as necessary.
• Provide general information about local attractions and points of interest to enhance the guest experience.
• Process guest departures, calculate charges, and receive payments accurately and efficiently.
• Maintain an inventory of vacancies, reservations, and room assignments to ensure optimal occupancy rates.
• Clerical duties, such as faxing, filing, and photocopying, as required.
• Answer telephone calls and relay messages to colleagues and management as needed.

To be successful in this role, you will possess:

• A secondary (high) school graduation certificate.
• Experience in a similar role, although not mandatory.
• Excellent communication and interpersonal skills, with the ability to interact effectively with guests and colleagues.
• Attention to detail and organizational skills, with the ability to prioritize tasks and manage multiple responsibilities.
• A strong commitment to delivering exceptional customer service and ensuring a positive guest experience.

In addition to a competitive salary, we offer:

• A comprehensive benefits package, including health, dental, and vision coverage.
• Opportunities for professional development and growth within the company.
• A supportive and collaborative work environment.