Client Service Representative

4 weeks ago


Mississippi Mills, Ontario, Canada Royal Bank of Canada Full time
About the Role

We are seeking a highly motivated and client-focused individual to join our team as a Client Advisor. As a Client Advisor, you will be responsible for providing exceptional client service and building strong relationships with our clients.

Key Responsibilities
  • Proactively engage with clients to understand their banking needs and provide personalized solutions.
  • Focus on client education and demonstration, leveraging technology to deliver a memorable client experience.
  • Respond to client-initiated contact, assisting them with a full range of financial transactions.
  • Actively listen and engage clients in conversation to further understand their individual needs.
  • Cultivate and maintain relationships with partners to make the most of business opportunities and referrals.
What We Offer

We offer a comprehensive Total Rewards Program, including competitive compensation, bonuses, and flexible benefits. We also provide continued opportunities for career advancement, world-class sales training, coaching, and development opportunities, and support from a dynamic, collaborative, and progressive team.

Requirements
  • Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment.
  • Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients.
  • Flexibility, eagerness to learn, strong personal ethics, and a hunger for success.
  • Digital literacy across a broad range of devices.
Preferred Qualifications
  • Track record in building rapport and maintaining client relationships within the financial or service industry.
  • Mutual Funds accreditation.

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