Digital Transformation Consultant

3 weeks ago

Richmond Hill, Ontario, Canada Tidal Commerce Inc. Full time
About Tidal Commerce Inc.

Tidal Commerce Inc., a member of Umbrella Incorporated, is a rapidly expanding tech consulting agency specializing in Digital Transformation and E-Commerce. Our consulting service line is central to our mission, designing digital strategies, spearheading project discovery, and guiding the rigorous implementation process. As a part of our team, you'll be at the cutting edge of Technology and E-Commerce innovations, playing a crucial role in defining the digital business landscape. We collaborate with a diverse range of clients—from established Fortune 500 firms to emerging startups—providing a rich spectrum of industry exposure.

About the Role

We are seeking experienced professionals to join our dynamic management consulting team. This position offers the opportunity to work closely with Fortune 500 clients, diving deep into their unique challenges and crafting bespoke solutions. You will be part of a team that directly reports to the practice leader, an ex-McKinsey consultant, ensuring that our client engagements are executed with the same rigour and precision that defines a leading consultancy.

Key Responsibilities
  • Collaborate with cross-functional teams to define, design, and specify digital project requirements.
  • Conduct detailed analysis to determine project scope and deliverables.
  • Develop process documentation to support business processes.
  • Lead and facilitate meetings and workshops with both technical and non-technical stakeholders.
  • Assist in the design of system architecture, workflows, and user interfaces.
  • Monitor project progress, ensuring timely delivery and quality standards.
  • Continuously liaise with clients to ensure their needs and expectations are met and/or exceeded.
  • Define and develop digital roadmaps for clients, aligning their business goals with tailored technology solutions.
  • Contribute to strategic initiatives by advising clients on digital transformation and innovation, helping them stay ahead of industry trends.
  • Provide insights and recommendations based on data analytics.
Qualifications
  • An MBA or BBA degree from a renowned program is highly preferred.
  • Strong analytical, problem-solving, and organizational skills.
  • Ability to work independently and collaboratively.
  • Excellent communication skills with a keen ability to translate complex concepts into understandable terms.
  • Familiarity with PowerPoint and Excel is a must; experience with tools like Miro and Jira is a plus.
  • Experience with E-Commerce project management and the Shopify ecosystem is preferred.
  • Previous experience in tech or management consulting is preferred.
Interview Process
  • Screening Interview:
    If your resume passes the initial screening, we will schedule a quick call to learn more about your background and interest in the role.
  • Case Interview:
    A one-hour interviewer-led case where you'll be walked through an actual client situation to assess your problem-solving and analytical skills.
  • WHO Interview:
    An in-person interview at our office, focusing on diving deeper into your past experiences and understanding how they align with our values and expectations.
  • References:
    We will ask for 2-3 professional references to gain more insights into your work ethic, collaboration, and overall performance.

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