Resident Manager

4 weeks ago


Toronto, Ontario, Canada Centurion Asset Management Inc Full time
About the Role

We are seeking a highly motivated and customer-focused Resident Manager to join our team at Centurion Asset Management Inc. As a key member of our property operations team, you will be responsible for the professional management and administration of one of our apartment communities.

Key Responsibilities
  • Develop and maintain positive relationships with residents, coworkers, and partners to ensure a high level of customer satisfaction and community engagement.
  • Provide exceptional customer service, responding promptly to resident inquiries, feedback, and concerns in a professional and courteous manner.
  • Market, show, and rent apartments, ensuring timely collection of rental payments and initiating follow-up as needed.
  • Administer and complete minor maintenance and work order repairs, reviewing apartments at turnover and preparing scopes of work consistent with established renovation standards.
  • Ensure vacant apartments are always in a state of "rent-readiness," clean and fully prepared for move-in.
  • Keep building common areas and grounds clean and free of litter and debris, ensuring lawns are well-trimmed and flower beds are well-maintained.
  • Be accessible 24/7 to provide essential service in emergency situations, such as fires, floods, or injuries.
Requirements
  • A passion for delivering exceptional customer service.
  • Strong written and oral communication skills.
  • Excellent interpersonal skills and ability to build strong relationships with residents, coworkers, and partners.
  • Detail-oriented with the ability to resolve problems using facts, sound reasoning, and common sense.
  • Ability to lift, push, and pull heavy objects, including garbage bins, furniture, and appliances.
About Us

Centurion Asset Management Inc. is a leading-edge, reputable, multi-disciplinary alternative asset manager with a strong commitment to excellence and customer satisfaction. We offer a dynamic and inclusive work environment, competitive total rewards packages, and opportunities for growth and development.


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