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Food Service Supervisor

2 months ago

Wasaga, Ontario, Canada Dairy Queen Grill & Chill Wasaga Beach Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled Food Service Supervisor to join our team at Dairy Queen Grill & Chill Wasaga Beach.

Key Responsibilities:
  • Establish Work Schedules: Develop and implement efficient work schedules to meet the needs of our customers and staff.
  • Supervise Staff: Oversee the activities of our food preparation and service staff, ensuring they meet our high standards of quality and customer satisfaction.
  • Train and Develop Staff: Provide ongoing training and development opportunities to help our staff improve their skills and performance.
  • Inventory Management: Manage inventory levels, including food, supplies, and equipment, to ensure we have what we need to deliver exceptional customer experiences.
  • Quality Control: Ensure that all food and service meet our quality control standards, maintaining a clean and safe environment for our customers and staff.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner, ensuring their needs are met and they leave satisfied.
  • Reporting and Record-Keeping: Prepare and submit reports on sales, inventory, and other key performance indicators, maintaining accurate records of our operations.

Requirements:

  • 1 year to less than 2 years of experience in a food service or restaurant management role.
  • Permanent employment with 35 to 40 hours per week.
  • Fluency in English.