Plumbing Operations Manager

4 weeks ago


Kamloops, British Columbia, Canada Mr. Rooter Full time
Key Responsibilities

The Service Manager is a critical role within the home service industry, responsible for leading and managing the performance of our team. Key responsibilities include:

  • Developing and implementing strategic initiatives to drive customer satisfaction and financial goals.
  • Supervising multiple service professionals to ensure they understand their roles and responsibilities.
  • Managing day-to-day operations, including field administrative, marketing, sales, and operations teams.
  • Performing follow-up calls to customers and converting open estimates to jobs.
  • Finding new clientele through visiting and cold calling to establish trust and new relationships.

Requirements

The following are the minimum requirements for this position:

  • Valid driver's license and insurability.
  • Ability to lift at least 35 lbs., bend, stoop, and crawl into confined spaces.

Benefits

We offer a comprehensive benefits package, including:

  • Competitive salary range: $38.00/hr to $45.00/hr.
  • Branded company-provided vehicle.
  • iPad and software.
  • Benefits package.

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