Program Director

1 week ago

Toronto, Ontario, Canada The Stop Full time

About the Role

We are seeking an experienced Program Director to lead our community programs at 1884 Davenport and Wychwood Open Doors. As a key member of The Stop's management team, you will be responsible for managing front-line social service delivery, program leadership, and evaluating meaningful outcomes.

Key Responsibilities

  • Work with our Joint Health and Safety Committee (JHSC) to maintain and monitor adherence of Health and Safety protocols, Remote Work Policies, and other applicable policies
  • Monitor compliance and continue to develop and update all operating procedures in our programming and operating spaces
  • Hire, train, coach, and supervise new staff, including seasonal student workers, relief staff, and Indigenous work-programs' trainees
  • Implement disciplinary procedures and conflict resolution within existing agency policies and collective agreement
  • Work closely with the Director of Programs and Evaluation to carry out yearly impact evaluation plans
  • Collaborate with teams and sites to ensure effective program and service delivery
  • Strategic outreach to prioritize partnerships with community organizations, community stakeholders, and grassroots groups representing Black, Indigenous, and People of Colour (BIPOC) communities
  • Lead, motivate, and support diverse program staff in the development and delivery of programs
  • Manage administrative, human resources, and program oversight
  • Develop and monitor yearly budgets, and provide input to overall agency budget

CORE RESPONSIBILITIES

  • Oversee program planning, development, and implementation with staff, including setting and achieving yearly targets
  • Contribute to the development of a program evaluation strategy and ensure that all supporting tracking, documentation, and other evaluation activities are carried out
  • Liaise with Green Barn Manager, Community Services Manager, and staff to ensure synergies, connections, and communication are maintained
  • Ensure that program teams meet regularly
  • Promote and pursue partnerships with local agencies and community groups that support programs under supervision
  • Keep abreast of relevant trends, policies, and the social service landscape

Requirements

We are looking for a seasoned professional with:

  • A Master's degree or higher in Counselling, Social Work, or related field
  • Minimum 5 years' experience in management, preferably in the community services sector
  • Extensive staff supervision experience, particularly multi-disciplinary teams
  • Experience with program design and evaluation implementation
  • Knowledge of relevant legislation (ESA, Occupational Health and Safety Act, AODA)

What We Offer

The Stop is committed to employment equity and diversity in the workplace and encourages applicants from equity-seeking groups. If you identify as a person with disability and require any specific accommodations during the hiring process, please let us know in advance along with your application.

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