Yard Operations Manager

4 days ago


Woodstock, Canada Penske Truck Leasing Full time
Job Summary
Penske Logistics is seeking a Yard Administrator to monitor and track overall yard operations, ensuring the smooth movement of trailers and freight. This role requires strong communication and problem-solving skills to provide excellent customer service.

Main Responsibilities
  • Act as the first point of contact for customers' routine reporting requirements.
  • Establish and maintain reporting, recordkeeping, and retention policies for internal records.
  • Provide status updates to customers and third-party resources.
  • Escalate non-routine customer inquiries and manage equipment issuance.
  • Perform general administrative duties, including mail distribution, filing, and data entry.

Requirements
  • High School Diploma or equivalent required.
  • 1 year of customer service experience preferred.
  • Intermediate skills in Microsoft Office, Outlook, and internet use.
  • Ability to work rotating shifts, Monday to Friday.
  • Strong problem-solving and organizational skills required.


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