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Branch Manager
2 months ago
Raise Workforce is seeking an experienced Branch Manager to lead our client's Heavy Equipment parts and service shop in Prince George, BC. As a key member of the management team, you will be responsible for driving business growth, managing a team of sales representatives and service personnel, and ensuring exceptional customer service.
Key Responsibilities- Business Development: Create and maintain an accurate and realistic branch budget, develop short and long-term store business plans, and manage a sales representative to achieve sales targets.
- Team Management: Manage a team of Parts and Customer Service people, focusing on best-in-class customer service, improved business processes, and hands-on involvement.
- Customer Service: Deliver a high-quality customer experience in their own sales territory, calling on customers, and looking for new sales opportunities.
- Human Resources: Deal with branch human resource issues, ensuring employees comply with company policies.
- Product Introduction: Work with senior management on the introduction of new product lines.
- Technical Support: Work closely with the General Manager of Service on all technical, service, and warranty issues.
- Financial Management: Full P&L responsibilities, including expense and bottom-line management.
- Minimum 5 years of managing experience
- Ability to build and maintain a good work environment, representing the company's best interests
- 3 years of experience in sales and customer pay
- Strong knowledge in heavy equipment parts
- Outstanding time management skills
- Strong organizational skills
- Proficient in Microsoft Office - Excel, Word, and Outlook
- Perfect safety record
- Hands-on operation
Raise Workforce is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we're a certified B Corporation and donate 10% of our profits to charity. We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups.
