Customer Experience Host

1 week ago


Winnipeg, Manitoba, Canada Shark Club Full time

About Us

At Shark Club, we're passionate about delivering exceptional hospitality and creating memorable experiences for our guests. With multiple locations across Canada, the US, and the UK, we offer a unique opportunity to grow your career in a rapidly expanding company.

Job Summary

We're seeking a skilled Customer Experience Host to join our team. As a Server at Shark Club, you'll play a crucial role in creating an outstanding experience for our guests, from taking orders to ensuring flawless table service.

Key Responsibilities

* Provide exceptional customer service, accommodating and anticipating guest needs* Exhibit serving essentials, including helping to create guest orders, answering menu inquiries, running food, and supporting colleagues* Handle guest concerns with professionalism and support from management* Maintain a clean and organized restaurant environment

Requirements

* Strong ability to lead conversations in any setting* Confident in connecting with people in an outgoing, positive, and upbeat manner* Team-oriented and energetic* Comfortable sharing positive experiences about food and drink* Previous experience in a serving role at a full-service restaurant is considered an asset

What We Offer

* Competitive salary: $25-$35 per hour (dependent on location and experience)* Opportunities for advancement and career growth in a dynamic company* Leadership conferences and development seminars* Restaurant and hotel discounts, ski passes, and other amazing perks* A fun and fast-paced work environment with a passion for sports and hospitality

A Career with Shark Club

At Shark Club, we believe in promoting from within and offering opportunities for personal and professional growth. Our teams are made up of talented individuals who share a passion for delivering exceptional hospitality and creating memorable experiences for our guests. If you're looking for a challenging and rewarding role in a dynamic company, we encourage you to apply.



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