Senior Food Service Operations Manager
5 days ago
Job Title: Senior Food Service Operations Manager
We are looking for a highly skilled Senior Food Service Operations Manager to join our team at ROCKWAY ENTERPRISE INC o/a Life Italian Restaurant. As a key member of our management team, you will be responsible for overseeing the daily operations of our food service department.
Key Responsibilities:
- Establish and implement effective work schedules to meet business needs.
- Supervise and coordinate the activities of staff who prepare and portion food.
- Train staff in job duties, sanitation and safety procedures, and quality control standards.
- Ensure that food and service meet quality control standards.
- Address customer complaints or concerns in a professional and courteous manner.
- Maintain accurate records of stock, repairs, sales, and wastage.
- Prepare and submit regular reports to management.
- Supervise and check the assembly of trays and delivery of food trolleys.
Work Conditions and Physical Capabilities:
- Work in a fast-paced environment with tight deadlines.
- Stand for extended periods and perform a combination of sitting, standing, and walking.
- Be physically demanding and require attention to detail.
Personal Suitability:
- Demonstrate excellent oral communication skills.
- Be a team player with flexibility and initiative.
- Have a client-focused attitude and efficient interpersonal skills.
- Be dependable and work in a permanent position.
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