IT Operations Expert

6 days ago


Winnipeg, Manitoba, Canada spruceinfotech Full time
Job Summary

We are seeking a seasoned IT Operations Expert to join our team at Spruce Infotech in Winnipeg, MB. This full-time role requires a minimum of 7 years of experience in ITOM and expertise in IT service management frameworks.

About the Role

This is a long-term contract with an estimated salary range of $110,000 - $140,000 per annum, based on industry standards for similar roles in Winnipeg. The ideal candidate will work from our office located in Winnipeg, MB, with approximately 25-50% of their time spent on-site.

In this position, you will provide expert advice on improving system performance, optimizing processes, and aligning IT services with business objectives. Strong analytical skills, project management skills, and proficiency in ITIL and ITSM tools are essential for success in this role.

Key Responsibilities
  • Develop and implement strategies to improve IT operations efficiency
  • Collaborate with cross-functional teams to achieve business objectives
  • Analyze complex technical issues and provide effective solutions
  • Stay up-to-date with industry trends and best practices in ITOM
Requirements

To be successful in this role, you should have:

  • A Bachelor's degree in IT, Computer Science, or a related field
  • At least 7 years of experience in ITOM with a focus on IT service management
  • Expert-level knowledge of ITIL and ITSM tools
  • Strong project management skills with certifications like PMP or PRINCE2
  • Experience with cloud platforms (AWS, Azure) and cybersecurity best practices
What We Offer

We offer a competitive salary, opportunities for professional growth, and a collaborative work environment. If you're a motivated and experienced IT Operations Expert looking for a new challenge, please submit your application.



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