Cloud Infrastructure Automation Specialist

6 days ago

Toronto, Ontario, Canada Paramount Commerce Full time

We are Paramount Commerce, a leading fintech company focused on simplifying payments in Canada. Our commitment is to provide the highest standards of security and risk management that support seamless payments and rich data.

As we strengthen our position in Canada, we are strategically positioning ourselves for global expansion. To achieve our goals, we are seeking talented professionals who can push the boundaries of innovation, contributing to our growth across Canada and worldwide.

This role will play a crucial part in enhancing employee productivity and satisfaction by adopting cloud-first strategies, automation, and streamlined IT processes. The ideal candidate will be comfortable navigating a hybrid device environment and will work closely with the Infrastructure, Security, and People and Culture teams.

The primary responsibilities include:

  • Onboarding of new hires which includes (but limited to) creating accounts, shipping out hardware, and ensuring they are operational on their first day.
  • End user support (on-site and remote) for macOS and Windows users.
  • Hardware support for physical assets such as servers, printers, switches, etc.
  • User account management in our corporate tools: Active Directory, Google Workspace, Okta, etc.
  • Endpoint configuration and management via MDM (Kandji, WS1) and EDR (Crowdstrike)
  • Management and maintenance of cloud resources in AWS and / or Azure
  • Management and maintenance of network infrastructure (on-prem and cloud)
  • Work on the IT component of projects across the organization (e.g. SSO configuration, Integration setup, application onboarding, etc)
  • Work on Internal IT projects to optimize and automate repetitive tasks

In order to succeed in this role, you should have:

  • A good working knowledge of:
    • Google Workspace administration
    • Microsoft Entra ID (AAD) administration
    • Cloud computing (Azure, AWS)
    • Okta SSO configuration/integration and user management
    • User lifecycle management using a source of truth
    • Security concepts including but not limited to: MFA, public and private keys, disk encryption, SSL, email encryption, endpoint security, MDM/EDR
    • Scripting and automation
    • Network equipment
    • TCP/IP networking: VLANs, subnets, VPN connections, WiFi, IP addressing
  • An ability to work in a fast-paced environment, pivot to change, and find ways to be more efficient.
  • Proven experience in proactively resolving issues by researching and discovering simple solutions to prevent future problems from recurring.
  • Excellent communication skills (written and verbal).
  • An ability to transport moderately heavy objects (50 lbs), such as computers, network gear, servers from time to time.
  • 3-5 years of experience in a similar role.

At Paramount Commerce, we value diversity and encourage applications from diverse backgrounds. We are committed to creating a place for our employees to be their authentic selves.

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