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Customer Service Representative

1 month ago

Edmonton, Alberta, Canada Patrack Au Realty & Management Full time
Job Description

We are seeking a skilled and organized Customer Service Representative - Office Administrator to join our team at Patrack Au Realty & Management. As a key member of our administrative staff, you will be responsible for providing exceptional customer service and supporting the day-to-day operations of our office.

Key Responsibilities:
  • Greet clients and visitors in a professional manner, directing them to relevant contacts or service areas as needed.
  • Provide accurate and helpful information to clients and the public, addressing their inquiries and concerns in a timely and courteous manner.
  • Process and maintain records, including work logs and office supplies, ensuring accuracy and attention to detail.
  • Schedule and confirm appointments, meetings, and events, utilizing your organizational skills to coordinate logistics.
  • Manage phone calls, relaying messages and responding to inquiries in a professional and efficient manner.
Requirements:
  • Secondary (high) school graduation certificate; experience an asset.
  • Excellent oral communication and interpersonal skills, with the ability to interact effectively with clients, colleagues, and management.
  • Reliability and attention to detail, with the capacity to work independently and as part of a team.
  • Ability to multitask, prioritize tasks, and manage time efficiently in a fast-paced environment.
What We Offer:

In this role, you can expect a competitive salary of $45,000 per year, paid bi-weekly. You will also enjoy benefits such as comprehensive health insurance, retirement savings plan, and opportunities for career growth and development within our dynamic organization.

About Our Company:

Patrack Au Realty & Management is a reputable real estate and property management company committed to delivering exceptional service to our clients. With a strong presence in the local market, we offer a supportive and inclusive work environment that fosters collaboration and innovation.