Customer Service Representative

2 weeks ago


Edmonton, Alberta, Canada Alberta Ltd Full time
Job Summary

We are seeking a highly organized and customer-focused CUSTOMER SERVICE REPRESENTATIVE to join our team at Alberta Ltd. As a key member of our staff, you will be responsible for providing exceptional service to our clients and stakeholders.

About the Role

The primary focus of this role is to greet and direct visitors to the appropriate contacts or service areas, provide basic information to clients and the public, obtain and process information required to deliver excellent customer service, order office supplies, record and relay information, maintain work records and logs, and answer telephone calls and messages.

Key Responsibilities

- Greet visitors and direct them to relevant contacts or service areas.
- Provide fundamental information to clients and the public in a professional and courteous manner.
- Obtain and process necessary information to ensure top-notch customer service delivery.
- Order office supplies as needed to maintain a well-stocked environment.
- Accurately record and relay essential information.
- Maintain detailed work records and logs to ensure seamless operations.
- Answer telephone calls and relay messages promptly and efficiently.

Requirements

To succeed in this position, you will require:

- Secondary (high) school graduation certificate;
- Excellent communication and interpersonal skills;
- Ability to multitask and prioritize tasks effectively;
- Strong organizational and time management skills;
- Familiarity with standard office software and technology;
- Basic knowledge of languages; English is our primary language of operation;

Preferred Qualifications

- Experience in a similar customer-facing role would be an asset;

What We Offer

- Competitive salary estimated around $45,000 per year;
- Relocation costs covered by employer;
- Opportunity to work on-site with a dynamic team;

How to Apply

If you are a motivated individual looking to make a positive impact in a fast-paced environment, please submit your application.

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