Front Desk Associate

1 month ago


Nanaimo, British Columbia, Canada Quality Inn Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Associate to join our team at Quality Inn. As a Front Desk Associate, you will be responsible for providing exceptional customer service, handling cash and credit transactions, and maintaining a clean and organized front desk area.

Key Responsibilities
  • Customer Service: Greet and assist guests, respond to inquiries, and resolve any issues in a professional and courteous manner.
  • Cash Handling: Operate a cash register, process payments, and manage cash and credit transactions.
  • Front Desk Operations: Maintain a clean and organized front desk area, restock supplies, and perform other tasks as needed.
  • Teamwork: Collaborate with other team members to ensure seamless service delivery and achieve business objectives.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a customer-facing role.
  • Skills: Excellent communication and interpersonal skills, attention to detail, and ability to work in a fast-paced environment.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional growth.
  • Team Environment: A dynamic and supportive team environment.

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