Operations Director

2 weeks ago


Calgary, Alberta, Canada Avanica furniture & Decor Full time
Job Description

We are seeking an experienced Operations Director to lead our team at Avanica Furniture & Decor. This is a full-time position that requires strong leadership skills, strategic thinking, and excellent communication abilities.

About the Role
  • This role will oversee all aspects of our store operations, including staff management, inventory control, and customer service.
  • You will be responsible for developing and implementing business strategies to drive sales growth, improve customer satisfaction, and increase operational efficiency.
Responsibilities
  1. Manage staff and assign duties to ensure seamless day-to-day operations.
  2. Study market research and trends to determine consumer demand and competitor activity.
  3. Determine merchandise and services to be sold, taking into account customer preferences and market conditions.
  4. Implement pricing and credit policies to optimize profitability.
  5. Select and procure merchandise for resale, ensuring high-quality products at competitive prices.
  6. Develop and implement marketing strategies to attract new customers and retain existing ones.
  7. Plan budgets and monitor revenues and expenses to maintain financial stability.
  8. Determine staffing requirements based on business needs and industry standards.
  9. Resolve issues promptly, including customer complaints, supply shortages, and other operational challenges.
  10. Recruit, hire, and supervise staff and/or volunteers to maintain a skilled and motivated team.
Requirements
  • 1-2 years of experience in a similar role or industry.
  • Possess excellent leadership, communication, and problem-solving skills.
  • Familiarity with retail operations, including inventory management and customer service.
Work Environment
  • Fast-paced environment with multiple priorities and deadlines.
  • Attention to detail and ability to multitask.
Benefits
  • Competitive salary: $60,000 - $80,000 per year.
  • Ongoing training and development opportunities.
  • Benefits package, including health insurance and retirement plan.
  • Opportunities for career advancement within the company.

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