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Innovation Specialist

2 months ago

Toronto, Ontario, Canada Microsoft Full time $102,300 - $168,300
About the Role

As a Specialist - Dynamics 365 Customer Engagement, you will be a senior solution sales leader within our enterprise sales organization working with our most important customers in the financial services space.

Key Responsibilities
  • Lead a virtual team of technical, partner and consulting resources to advance the sales process and achieve/exceed solution sales and usage/consumption targets for related workloads in your assigned accounts.
  • Help customers evaluate their applications, recommend solutions that meet their requirements, remove roadblocks to deployment and drive customer satisfaction.
  • Develop and maintain customer account plans for all the accounts in your designated territory which includes white space analysis, current customer solution and technology footprint/landscape, customer pains, competitive landscape, and industry trends.
  • Develop, maintain, and document comprehensive business plans resulting from joint customer planning and discovery workshops which address customer strategic priorities for digital transformation.
  • Discover, assess, evaluate, and challenge strategic customer objectives by translating them into digital transformation opportunities that leverage Microsoft Dynamics 365 Customer Engagement (CRM).
  • Create and drive demand for qualified digital transformation opportunities in our enterprise accounts that can benefit from running their business on Dynamics 365 Customer Engagement (CRM).
  • Develop and lead account strategy in the sophisticated and complex business environments of our enterprise accounts.
  • Be a disciplined operator by maintaining a rolling pipeline, keeping it current and in accurate stages. Leverage marketing, inside sales, partners and your relationship network to build pipeline.
  • Develop, drive, manage and lead a disciplined opportunity execution plan with a diverse pursuit team of experts, SMEs, pre-sales resources and partners geographically dispersed and virtual both internal and external to Microsoft including our Global Systems Integrator partners.
  • Create compelling business value outcome backed proposals, negotiate terms and contracts with successful close.
  • Own and deliver on revenue targets for Dynamics 365 Customer Engagement for your territory/accounts.
Requirements
  • 5+ years technology-related sales or account management experience
  • OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 4+ years technology-related sales or account management experience.
  • Experience selling CRM or ERP solutions.
  • Leading, partnering and orchestrating with virtual teams of experts, SMEs composed of industry, engineering, solution, technical, licensing and legal team members.
  • Marketing, Engineering, Licensing, Legal, Field leadership to win.
What We Offer

The typical base pay range for this role across Canada is CAD $102,300 - CAD $168,300 per year.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.