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Innovation Specialist
2 months ago
{"Job Title": "Specialist, Innovation", "Job Summary": "Porter Airlines is seeking an innovative and analytical individual to drive the development of new ideas that enhance our operations and passenger experience. As a Specialist, Innovation, you will be instrumental in starting our new Innovation practice, focusing on identifying, evaluating, and implementing new concepts that improve our efficiency and customer satisfaction.", "Responsibilities": {"Scope and Analyze Potential Projects": "Evaluate new project ideas by analyzing their potential benefits, required resources, and implementation effort. Provide data-driven insights to support decision-making. Define business requirements and implementation steps. Evaluate project benefit, costs, and ROI.", "Identify Roadmap Opportunities": "Collaborate with internal and external partners to identify and prioritize roadmap items that could improve our operations or enhance the passenger experience. Generate new ideas by getting users together (workshops, hackathons) and leveraging a Design Thinking mindset.", "Team Collaboration": "Engage with teams across the airline to discover opportunities for innovation, share best practices, and foster a culture of continuous improvement.", "Pilot and Launch New Ideas": "Lead the testing, trialing, and piloting of new concepts. Support the projectization, prioritization, development, and launch of successful innovations, ensuring they are effectively integrated into our operations.", "Market Research": "Stay updated on industry trends, emerging technologies, and competitive landscape to inform and inspire the innovation process.", "Behavioural Competencies": {"Concern for Safety": "Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.", "Teamwork": "Working collaboratively with others to achieve organizational goals.", "Passenger/Customer Service": "Providing service excellence to internal and/or external customers (passengers).", "Initiative": "Dealing with situations and issues proactively and persistently, seizing opportunities that arise.", "Results Focus": "Focusing efforts on achieving high quality results consistent with the organization's standards.", "Fostering Communication": "Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus."}, "Qualifications": "Bachelor's degree in Business, Engineering, or a related field. 2-3 years of experience in business analysis, project management, or a related role. Strong analytical and problem-solving skills. Proven ability to manage multiple projects simultaneously and deliver results. Excellent communication and interpersonal skills, with the ability to work collaboratively across teams across the organization and to understand workflows and objectives of each part of the airline. A passion for innovation and a proactive approach to identifying opportunities for improvement.", "Technical Requirements": "Strong understanding of computing fundamentals and technical systems, including network, hardware, systems administration, and development. Ability to build trust and influence others. Teamwork mindset – ability to successfully interact with individuals within and outside of the organization. Ability to work in a fast-paced environment. Self-Starter – Possess initiative and able to prioritize and meet deadlines. Travel/Aviation experience an asset."}
