Top Commercial Sales Leader for Hot Water Solutions

1 day ago

Old Toronto, Canada Rinnai Full time

Rinnai America Corporation, a leader in tankless water heating, is seeking an experienced Commercial Sales Manager to join our team. This role offers a unique opportunity to drive growth and revenue in the commercial segment of our business.

About the Role

As a Commercial Sales Manager, you will work closely with our National Engineering and Distribution management teams to establish and grow the commercial segment of our business. Your primary responsibility will be to identify, analyze, package, and sell commercial systems solutions to contractors and end-user customers, as well as large national accounts.

Main Responsibilities:
  • Build and maintain relationships with end-user customer accounts to drive long-term commercial business growth.
  • Leverage technical expertise to effectively sell commercial hot water and hydronic systems and solutions, generating 'pull-through' from end-user customers.
  • Help design and execute sales strategies for the commercial market in specified regions and drive commercial sales revenue in Canada.
  • Cultivate market sales opportunities by identifying mechanical system and process improvements within the new construction and retrofit commercial market.
  • Assist with technical assessments and equipment recommendations for commercial customers' hydronic mechanical systems and processes.
  • Work with internal and external teams to develop sales strategies and 'energy use and efficiency' related market programs to meet customers' evolving requirements.
  • Develop strong relationships with those who influence customers' equipment purchase decisions, including equipment vendors, mechanical contractors, distribution partners, and mechanical associations.
  • Collaborate with marketing to define market segmentation and create effective sales collateral and marketing activities to support commercial sales in specified regions.
  • Build processes and infrastructure that allow the company to successfully respond to and secure a greater volume of commercial projects.
  • Establish and maintain communication channels between select customers and Rinnai teams to close sales and foster long-term partnerships.
  • Collect information on market trends, product innovation, and emerging opportunities to inform strategy.
  • Maintain regular liaison with Territory Managers, Commercial Sales Engineers, and other sales personnel to identify and develop sales opportunities.
Requirements:
  • Bachelor's degree in business management or related field or equivalent experience required.
  • Minimum 5 years of direct Commercial Sales experience with proven results.
  • Gas Fitting/Pipe Fitting license beneficial, but not required.
  • Experience in the commercial hot water industry: specification and project acquisition, plumbing, or HVAC.
  • Background dealing with commercial accounts (Property Management, School Boards, Municipalities, etc.).
  • Experience in commercial business development, including specifications, sizing, recommendations, of hot water and boilers in the commercial building industry.
  • Sales account management experience within the gas appliance marketplace preferred.
  • Experience in manipulating data for use in report software, spreadsheets, graphs, flow charts, financial, budgeting, and P&L.
  • Ability to identify, analyze, and develop tailored commercial hot water and hydronic system solutions for contractors, and end-users.
  • Project management experience is preferred.
  • Direct sales experience in a competitive market a plus.
  • Listening, diagnosing, assisting with options, and delivering effective sales service for the customer.
  • Computer literate utilization of multiple platforms and programs (Cobblestone, Salesforce CRM, Nintex, Microsoft Suite).
Compensation and Benefits:

We offer a highly competitive salary range of $120,000 - $180,000 per annum, depending on experience, plus a comprehensive benefits package, including medical, dental, vision, paid time off, floating holidays, paid holidays, RRSP matching, company-paid life insurance, short- and long-term disability, professional development, tuition reimbursement, annual incentive plan, referral bonuses, paid volunteer community service day, and employee, family, and friend discounts.

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