Insurance Professional

2 days ago

St Catharines, Ontario, Canada BrokerLink Full time
{"title": "Commercial Insurance Advisor", "description": "About the Role

At BrokerLink, we're committed to helping people achieve their goals. As a Commercial Insurance Advisor, you'll play a key role in delivering exceptional customer service and providing expert advice to our clients.

Key Responsibilities
  • Service Independent Business Unit accounts and write new business
  • Provide customers with prompt service, including advice and help with insurance understanding
  • Review and provide processing instructions on all incoming commercial paperwork
  • Assist with quotes, write new business, review existing coverage, and update customer file information
  • Prepare documentation for insurers, complete applications for new clients, and issue insurance certificates
  • Review and provide processing instructions on endorsements and follow up on payments
  • Communicate with Insurance companies, negotiate with underwriters on customers' behalf, and negotiate renewal of terms
  • Source and obtain additional information requested by the underwriter and complete applications
Requirements
  • High School Diploma and/or Post-Secondary Education
  • Two or more years of customer service experience
  • Sales experience in any other industry is an asset
  • 2 to 3 years of insurance experience preferred
  • RIBO Insurance License is preferred or must obtain upon hire
  • Exposure to EPIC is an asset
  • Proficient in MS Office – Word, Excel, Outlook
  • Excellent customer service skills and adept in conflict resolution
  • Demonstrated ability to handle multiple priorities successfully
  • Strong analytical and organizational skills
  • Excellent verbal and written communication skills
About Us

BrokerLink is a leading insurance brokerage with over 200 offices across Canada. We're committed to providing exceptional customer service and helping our clients achieve their goals.

", "lang_code": "en-US"}

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