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SAP SuccessFactors HCM/Platform Specialist
2 months ago
About the Role:
We are seeking a highly skilled SAP SuccessFactors HCM/Platform Specialist to join our team at Softchoice. As a key member of our HR Technology team, you will be responsible for providing technical and functional expertise in the implementation and maintenance of our SAP SuccessFactors HCM/platform suite.
Key Responsibilities:
- Partner with members of our People and Culture team, IT, and other technology personnel to define, configure, maintain, extend, and operate our SAP SuccessFactors HCM/platform suite.
- Design, develop, and manage integrations between SAP SuccessFactors and downstream internal and external applications.
- Work directly with internal stakeholders and external vendors to provide technical support in addressing integration issues and delivering system enhancements.
- Partner with our Payroll functional team to provide solutions that support and simplify payroll processing.
- Work closely with our People and Culture team, IT, and other stakeholders to identify, analyze, and implement business process improvements and associated system enhancements.
- Assess, educate, execute, and communicate impact analysis with teams and other parties relating to system releases.
- Liaise with SAP and other partners, including managing support and incident cases to effectively identify and resolve issues.
- Support identity and access management security functions, including provisioning with SAP and partners.
- Ensure role-based permission is standardized and follows documented processes using best practices; conduct audits as required.
- Maintain applicable workbooks and workflows align to support alignment with processes.
- Support our People and Culture team with issue resolution, including documenting, analyzing, escalating, and resolving issues.
- Participate in meetings with diverse user groups and key stakeholders to capture and document both functional requirements and user adoption feedback.
- Act as a consultant to business stakeholders and our People and Culture functional owners to analyze business and technical requirements in delivering solutions as expected.
- Assess SAP Platform solutions and contribute to our HR Technology Roadmap, including prioritization, risk management, and resource assessment.
- Create and update system processes, procedures, and support documentation for each release.
- Partner with our peers within the HR Technology team to ensure alignment and knowledge transfer.
- Perform regular system monitoring, verifying, and ensuring the integrity and availability of the system.
What We're Looking For:
- 8+ years of proven experience in a HR Technology and process role with a strong knowledge of integration and data practices.
- Minimum 4 years of hands-on configuration experience of SAP SuccessFactors EC and ECP Payroll.
- Exposure to ADP Payroll for US and Canada.
- Building integrations between applications/systems experience using tools such as flat file, APIs, connectors, SFTP, etc.
- Knowledge of SAP SuccessFactors APIs, data model, and reporting required.
- Bachelor's degree in information technology and/or a related discipline preferred.
- SAP SuccessFactors certification in at least two modules with extensive platform knowledge is an asset.
- Ability to communicate at all levels of the organization with the ability to convey technical concepts to a non-technical audience.
- Ability to maintain confidentiality and maintain a least privilege environment to appropriately safeguard confidential and sensitive information.
- Strong consultative skills with the ability to foster solid relationships amongst colleagues, our People and Culture Functional Teams, cross-functional stakeholders, and partners.
- Must be organized with the ability to plan and manage multiple competing deliverables.
- Demonstrated ability to analyze program and system functionality and recommend proactive solutions.
- Understanding of IT best practices.
- Understanding and acceptance that this position regularly requires work outside of normal business hours and occasional weekend or holiday work.
- This is a hybrid position.
Why You'll Love Working Here:
We offer hybrid and remote working opportunities. Comprehensive benefits from day one of employment. We offer meaningful work and opportunities for career growth. Our team members have 2 paid volunteer days per year to give back to a cause of their choice. Recognized as a Best Workplace in Canada by the Great Place to Work Institute for 19 consecutive years.
Inclusion & Equal Opportunity Employment:
We are an equal opportunity employer committed to diversity, inclusion, and belonging.
Require Accommodation? We Are Ready to Help:
We are proud to provide interview and employment accommodation during the recruitment and hiring process.
Our Commitment to Your Experience:
We are committed to the safety of all applicants and team members.
