Executive Director, Customer Experience
4 weeks ago
Employer: Metrolinx
Position: Executive Director, Customer Experience
Key Responsibilities:
- Lead the development and implementation of customer experience strategies
- Collaborate with cross-functional teams to drive business results
- Manage a team of customer service professionals
Requirements:
- Proven experience in customer experience leadership
- Strong business acumen and analytical skills
- Excellent communication and interpersonal skills
Benefits:
- Eligible for salary increases in accordance with company policy
- Eligible for paid vacation
- Full health, vision, dental, and disability benefits
- Pension plan
- Wellness health account
Salary: $193,950-$247,850 CAD/year
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Old Toronto, Ontario, Canada ACCS - ARES Customer Care Solutions GmbH Full timeAbout ACCS - ARES Customer Care Solutions GmbHACCS - ARES Customer Care Solutions GmbH is a leading provider of innovative digital solutions dedicated to simplifying the customer experience for businesses across the globe. With a user-friendly online platform, customer interactions and support can be efficiently managed, making the customer experience more...
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3 weeks ago
Toronto, Ontario, Canada Metrolinx Full timeEmployer: MetrolinxPosition: Executive Director, Customer ExperienceKey Responsibilities:Lead the development and implementation of customer experience strategiesOversee the delivery of customer service operationsCollaborate with cross-functional teams to drive business resultsEnsure alignment with company goals and objectivesRequirements:Proven experience...
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1 week ago
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