Transportation Coordinator

3 weeks ago


Burlington, Ontario, Canada First Transit Canada Full time
Job Summary: We are seeking a skilled Transportation Coordinator to join our team at First Student. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our transportation services.

Key Responsibilities:
  • Coordinate the scheduling of buses and drivers to ensure timely and efficient service.
  • Monitor and manage the performance of routes, identifying areas for improvement and implementing changes as needed.
  • Counsel and coach drivers and monitors to ensure they are meeting the highest standards of customer service and safety.
  • Manage heavy phone and radio traffic, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Collaborate with the operations team to develop and implement solutions to complex problems.
  • Perform miscellaneous clerical duties as needed, such as data entry and filing.

Requirements:
  • 3-5 years' experience in transportation or a related field.
  • Class B License Required.
  • High school diploma or equivalent.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.

About First Student: First Student is a leading provider of student transportation services, committed to putting our customers first and delivering dependable transportation solutions. We are proud to offer a positive and rewarding work environment, with opportunities for career advancement and professional growth.

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