Head of Strategic Initiatives

3 weeks ago

Toronto, Ontario, Canada Scotiabank Full time

Is this position a fit for you?

In this role, you will:

  • Lead and cultivate a client-centric culture by fostering a successful team and streamlining strategy implementation across your team. Collaborate with the fraud leadership team to shape, develop, monitor, and continuously enhance the strategic plan for Global Fraud Management.
  • Partner with the leadership team to identify, develop, and refine performance indicators and key metrics that support the strategic management framework.
  • Establish and sustain a center of excellence by operating impartially across the Global Fraud Management business team to connect initiatives and uncover optimization opportunities in collaboration with Operations. Oversee the global perspective of programs and initiatives that align with strategic objectives. Assess and monitor the effectiveness of current strategies and program initiatives while working closely with cross-functional teams.
  • Utilize research and insights to pinpoint emerging trends and opportunities for innovation and transformation. Engage in monitoring industry and competitive landscapes to identify potential threats and risks.
  • Collect, analyze, and present employee engagement metrics within Global Fraud Management to propel the execution of targeted initiatives.
  • Create strategic presentations and communications that provide insights into goals, strategies, programs, processes, and the vision of executive leadership, enhancing both executive and employee experiences.
  • Forge strong relationships with key stakeholders to become a trusted advisor and strategic partner in identifying and executing transformational and continuous improvement initiatives. Provide comprehensive advisory support.
  • Contribute to the overall success of the Global Fraud Management function, ensuring that individual goals, plans, and initiatives align with the team's business strategies and objectives. Ensure all activities adhere to Scotiabank's values and Code of Conduct, as well as comply with governing regulations and internal policies.
  • Understand how the Bank's risk appetite and culture should inform daily activities and decision-making.

Do you possess the skills necessary for success in this role? We would be excited to collaborate with you if you have:

  • Over 10 years of experience in a leadership role within the payments or financial services sector.
  • Extensive knowledge of fraud management, including operations, with experience in threat intelligence/management, customer identity and access management (CIAM), and cybersecurity functions.
  • Strong communication skills with a holistic perspective, a creative problem-solving mindset, and a desire to engage with leadership, management, employees, and stakeholders.
  • Consulting experience focused on strategy and performance management.
  • A proven history of successfully leading strategic planning initiatives and driving organizational growth.
  • Robust analytical and problem-solving abilities, with a strategic mindset and capacity to provide innovative solutions.
  • Solid strategic planning and project management skills, including change management, capable of managing multiple initiatives simultaneously.
  • Exceptional presentation skills, with the ability to effectively influence and collaborate with stakeholders at all organizational levels.
  • Outstanding leadership and team management capabilities, with an emphasis on nurturing a high-performance culture.
  • Excellent interpersonal skills, capable of establishing and maintaining relationships with key internal and external stakeholders.
  • A track record of building and strengthening relationships as a collaborator, strategic thinker, and self-starter.
  • Political acumen and proven superior consultative, relationship-building, and management skills to drive a shared agenda toward successful outcomes.
  • Bilingualism in Spanish is an asset.

What can you expect in return?

  • A fulfilling career path with diverse opportunities for professional growth.
  • Lead strategic projects that significantly impact business line growth.
  • A culture that encourages teamwork and cross-functional collaboration to achieve business objectives. An inclusive workplace that values diverse thoughts, backgrounds, and experiences.
  • A competitive compensation and benefits package.
  • An organization dedicated to making a positive impact in our communities – for you and our customers.
  • The chance to work with a passionate team that assists our clients by ensuring the Bank continues to deliver essential business services.

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