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Shift Manager

2 months ago

Whitby, Canada DAIRY QUEEN Full time
Job Summary

We are seeking a highly skilled Shift Manager to join our team at Dairy Queen. As a Shift Manager, you will be responsible for overseeing the daily operations of our food service establishment, ensuring that our customers receive exceptional service and quality food.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Hire and manage food service staff
  • Operations and Logistics
    • Estimate ingredient and supplies required for meal preparation
    • Prepare and submit reports on sales, stock, and wastage
    • Establish work schedules and ensure efficient use of resources
  • Customer Service and Quality Control
    • Ensure that food and service meet quality control standards
    • Address customers' complaints or concerns
  • Administrative Tasks
    • Prepare budget and cost estimates
    • Maintain records of stock, repairs, and sales
Requirements
  • Education and Experience
    • 1 year to less than 2 years of experience in a food service establishment
  • Skills and Qualifications
    • Basic security clearance
    • Client focus and efficient interpersonal skills
    • Flexibility and ability to work under pressure
Working Conditions

This is a fast-paced environment with tight deadlines. You will be required to work in a team and maintain a high level of professionalism at all times.